Managed Service 

Provider training

and certifications

Educational pathways tailored for every learner

Acronis offers different training and certification programs to help individuals and managed service provider (MSPs) enhance their cybersecurity skills and knowledge. Whether you and your team are seeking professional certifications or starting an MSP business, we’re here to support you at every stage.

Which pathway is right for you?

 

 

 

 

MSP Academy with vendor-neutral training

MSP Academy is crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.

Free, on-demand Acronis training and certifications

Acronis Academy has unlocked access for everyone to top-quality on-demand, self-paced e-learning courses and certifications that empower individuals and MSPs to boost their cybersecurity skills and knowledge.

Full access to Acronis education for our partners

Acronis partners empower their business through complete access to Acronis Academy’s transformative training resources. Explore our extensive managed service educational library on the Partner Portal!

 

Learn More, Earn More

60%

Revenue increase

40%

Reduced support incidents

$1,000

Save up, per employee a year

 

Managed service provider certification

Grow your business and unlock exclusive rewards with our certification program

• Reap the rewards with increased margins, volume discounts, and rebates

• Gain visibility with potential clients via the plus91 partner locator

• Get access to enhanced “not-for-resale” software packs

Managed service provider recognition

Showcase your accomplishments and easily share with your personal and professional network. Claim your badge on the Acronis Partner Portal.

New to Acronis Cyber Protect Cloud? Try our FREE, on-demand training and get #Certified!

On demand
Acronis Cloud Tech Associate Advanced Security with EDR
Increase revenue by 200%. Learn more. Earn more. Welcome to Acronis Academy training! This comprehensive course is designed to provide you with a deep understanding of endpoint protection and detectio …
Speaker
Steve Brining, Acronis Cybersecurity Evangelist

Academy trainers and coaches

Steve Brining

Cybersecurity Evangelist, Acronis

Steve Brining serves as the partner technology evangelist for Acronis Cyber Protect at Acronis. Prior to Acronis, Mr. Brining honed his skills for over 25 years as a cybersecurity expert at PatchLink, McAfee, BeyondTrust and other technology companies. 

Francisco Amadi

Partner Technology Evangelist EMEA, Acronis

Francisco has been working in Acronis for over 14 years and he has over 19 years of experience in the IT industry in training, presales, support, and system administration areas. He was previously a teacher of mathematics, physics, and computer sciences in High School. 

Taiki Imoto

Partner Technology Evangelist, Acronis

Taiki is a Partner Technology Evangelist based in Acronis’ Tokyo office. Before joining Acronis, he worked as a consultant at a startup company. He was previously a trainer and account Manager at Thomson Reuters for eight years. 

Ron Eo

Senior Partner Technology Evangelist, Acronis

As Senior Evangelist, Ron is responsible for Acronis channel partner training and education across the APJMEA region. With over 15 years of training delivery, management and development experience in the IT software 

Frequently Asked Question

  • Acronis Academy offers FREE training and certification programs to help individuals and MSPs empower their business and enhance their cybersecurity skills and knowledge.
  •  Our curriculum is customized to meet the needs of both aspiring and experienced MSP professionals, as well as newcomers in the MSP field.
  • Acronis Academy delivers high-quality on-demand self-paced e-learning, live classes, hands-on training, world-class e-labs and boot camps for MSPs worldwide.
  • When your salespeople and client managers understand products and services, they can more effectively and confidently present them. Our sales training courses cover product benefits and prepare you to converse with clients and prospects confidently.

• Associate courses guide you through differentiators, qualifying questions and how to handle objections
• Professional courses hone in on sales tactics, including call demos and sales hygiene
• Integrated products deliver more comprehensive protection and reduce the hassle of vendor management

  • Our courses provide timely answers for some of the most common issues your techs will encounter and provide troubleshooting tips that deliver proven results.

• In-depth product instruction, including demonstrations of how they are properly configured
• Lab courses that provide hands-on experiences with our products
• Introduction to troubleshooting tips and tools for all of our products
• How to submit support tickets that are efficiently resolved

  • Our quick, easy-to-consume training modules help you maximize these services and capabilities.

• Foundation courses offer a quick introduction to Acronis products
• Associate courses provide a deep dive into specific product features
• Professional courses are designed to provide expert-level instruction for specialists

  • Currently, Acronis Academy supports English, Spanish, Portuguese, German, French, Italian, Japanese and Chinese ― with more than 25 languages coming soon.
  • MSP Academy is crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
    1) Bite-sized modules: We understand that in today’s fast-paced world, time is of the essence. Therefore, our modules are designed to be succinct yet impactful, ranging between 3–7 minutes.
    2) Structured learning plans: For those who prefer a more organized approach, we offer learning plans. These plans consolidate related modules to offer a comprehensive 30-minute deep dive into specific topics.
    3) Certifications and recognition: At the completion of a learning plan, participants can undertake an exam. Successful candidates receive MSP certification and are awarded a Credly badge — a symbol of their expertise and dedication.
  • MSP Academy serves as a stepping stone to more advanced, vendor-specific training programs. For instance, after delving into our modules, you can transition seamlessly into specialized training from industry leaders like Acronis.
  • The training materials provided by Acronis Academy are designed for IT professionals, MSPs and anyone interested in improving their IT skills and knowledge. All training is free until 31-Dec-2023.
  • MSP certification is essential as it demonstrates a managed service provider’s expertise and competence in delivering managed services, particularly in cyber protection. It instills trust in clients and partners, showcasing the MSP’s commitment to offering high-quality, secure services.
  •  Acronis Academy business training and product certifications will help you improve sales and technical expertise in Acronis products and business acumen, demonstrating real value and trustworthiness to clients.
  • Acronis IT certifications for MSPs will allow you to:
    • Close more deals
    • Reduce support calls
    • Increase customer satisfaction
    • Reduce churn
    • Sell more services
    • Improve business acumen
    • Build deep technical expertise
    • Get accredited
    • Boost professional standing
    • Earn recognition from Acronis
  • Acronis Certification is a recognition individuals or MSPs receive after completing specific training programs offered by the Acronis Academy. These certifications validate the participants’ understanding and proficiency in effectively using Acronis products and services to ensure cyber protection.
  • There are two certifications available – sales and technical certification. Each certification is designed as three levels of progression – Fundamentals, Associate, and Professional. You can start your learning journey with Fundamentals and progress to the next level as your job requires. Every certification course will include an exam and upon passing the exam, you will be awarded an Acronis Certified badge and certificate.
  •  
    • Please note: each certificate has 12 month validity period.
  • The duration of MSP training programs offered by Acronis Academy can vary based on the specific course and its complexity. Some courses might be completed in a few hours, while more in-depth programs could take several days.
  • For Acronis partners:
    • Access online courses and learn more about the courses available in your region on our Partner Portal at partners.acronis.training
    • Use your Acronis Partner Portal credentials to access the courses. If you have any questions, please contact us at academy@acronis.com
    • A complete course list at kb.acronis.com/academy
    •Live class schedule at kb.acronis.com/liveclass
    •Meet MSP Academy crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.

    For newcomers:
    • Meet MSP Academy crafted to offer vendor-neutral training, covering the A-Z of managing an MSP business. Our curriculum is tailored to cater to both budding and seasoned MSP professionals.
    • Access open on-demand training and certifications on Acronis Events Hub, register yourself and get FREE access to the training and certification you want.
    • The entire training library is available on the Partner Portal at partners.acronis.training for registered Acronis Partners.

    • • In case of any questions, please contact us at contact@plus9.in

Quick Start

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